What behavior “feels difficult”, can be a very relative matter, because everyone of us has subjective conceptions, preferences, sympathies etc.. Thus for some of us some people are favourite colleagues, for others most uncomfortable ones. This is the one side of the story. The other side is shown by this seminar: Everywhere there are employees who do not only have the company’s goal in mind; they would rather have personal goals. The seminar teaches you how to deal with these co-workers too.
Young executives and Team Leaders, and such who aspire after such positions.
Consistent style of leadership
Main categories of employees
Typical causes for difficult discussions with employees
Stages of problem escalation
The balance between reason and feeling
Effective preparation for discussions
Dealing with defensive reactions
Seven phases of employee discussions
After the seminar
Participants will diagnose the attitudes of difficult employees. They know how to deal with these situations. They are then able to handle tricky employee discussions because they have prepared themselves effectively. They overcome the effects of difficult conversations and can easily deal with defensive reactions on the part of the employees.
If you have any questions about our services and prices, or want to communicate your wishes or proposals, then please contact us.