Facts about motivation of your employees:
80% – Of your employees could perform significantly better if they wanted to
70% – Of your employees are less motivated today than they used to be
50% – Of your employees only put enough effort into their work to keep their job
Source: Super Motivation Dean Spitzer 1995
What is important for people who are interested in the web page of your company?
75% – Top quality contents
66% – Simple operating
58% – Actual information
54% – Incentives
12% – High web technology standard
12% – Chat, games
Source: Forrester Research
The Percentage of Communication Time Businesspeople Spend on Various Communication Channels:
45% – Listening
30% – Speaking
16% – Reading
9% – Writing
Source: Business Communication Today 1995 (C. Bovee & J. Till)
What Buyers Impresses:
77% – Willingness to fight for the customer
75% – Thoroughness / follow-through
Source: Selling Building Partnerships 1997 (Weitz, Castleberry, Tanner)
What Buyers Annoys:
63% – Lack of preparation
55% – Lack of knowledge of customer operation
Source: Selling Building Partnerships 1997 (Weitz, Castleberry, Tanner)
Agreements in negotiations:
59% – Agreement
54% – Non-efficient agreement
46% – Efficient Agreement
41% – No agreement
Source: http://interneg.carleton.ca/interneg/training/
presentations/cross_cultural/sld005.htm
Negotiation Problems Caused by Cultural Differences:
Language
Nonverbal Behavior
Values
Thinking and Decision-Making Processes
Principal Zones of Cultural Conflict:
40% – Negotiations
30% – Ways of Doing Business
20% – Management Style
20% – Meetings
Source: European Study: “Elucidate” (Leonardo da Vinci Programm)
Foreign managers: German companies are successful because of:
16,6% – Meet commitments
16,4% – Unchanged top quality
14% – Discipline
14% – Thoroughness
39% – Others
Source: Vortrag Dr. H. Ries Haagse Hogeschool 1996
Foreign managers: negative experiences with German companies because of:
29% – Not able to adapt
20% – Strong culture of authoritarian behavior
20% – Long times of delivery
31% – Others
Source: Vortrag Dr. H. Ries Haagse Hogeschool 1996
